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Gift Wrapping

Buying a gift? We will lovingly hand wrap all of your gifts for that extra special touch!

FREE Delivery

When you spend over £75.00

Personalisation

We specialise in lovingly handmade original cards that can be personalised to suit your occasion... we can also personalise your gifts!

Terms and Conditions

Welcome to the Scruffy Little Cat website terms and conditions for use. These terms and conditions apply to the use of this website at www.scruffylittlecat.com By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.

1. Introduction

1.1 You will be able to access all areas of this website without registering your details with us.

1.2 We may revise these terms and conditions at any time by updating this posting. You should check this Website from time to time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.

2. Ordering From Us

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors.

2.2 Our acceptance of an order takes place when we dispatch the order.

2.3 We may refuse to accept an order: (a) where goods are not available; (b) where we cannot obtain authorization for your payment; (c) if there has been a pricing or product description error; or (d) if you do not meet any eligibility criteria set out in our terms and conditions.

3. Pricing

3.1 UK prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

3.2 Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this Website.

3.3 Our prices are reviewed periodically.

4. Cancellation and Returns Policy

4.1 If you wish to cancel your order:

(a) You can notify us by email to thegirls@scruffylittlecat.com before we have dispatched the goods to you; or

(b) Where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.

4.2 You can return goods you have ordered from us for any reason at any time within 28 days of receipt for a full refund or exchange. The goods must be returned in the original packaging, unopened and unused. The costs of returning goods to us shall be borne by you.

4.3 Upon receipt of the goods we will give you a full refund of the amount paid less the cost of postage or at our discretion a Gift Voucher for the amount paid.

4.4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: - in the event that the product has been used, or in the event that the product is one that we have made / personalised or customised specifically for you.

The provisions of this clause 4.4 do not affect your statutory rights.

5. Service Access

5.1 While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.

5.2 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

6. Visitor Material and Conduct

6.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

6.2 You are prohibited from posting or transmitting to or from this Website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;

(b) For which you have not obtained all necessary licenses and/or approvals;

(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or

(d) Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

6.3 You may not misuse the Website (including, without limitation, by hacking).

6.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses.

6.5 You do not misrepresent your relationship with us nor present any other false information about us;

7. Registration

7.1 To register with www.scruffylittlecat.com you must be over eighteen years of age.

7.2 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.

7.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

7.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.

8. Disclaimer

8.1 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

8.2 The material on this Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this Website.

8.3 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.

9. Governing Law and Jurisdiction

9.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

9.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

10. Miscellaneous

10.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

10.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

10.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.

11. Gift Vouchers

11.1 Scruffy Little Cat gift vouchers can be exchanged for goods in store at 550 Holderness Road, Hull, HU9 3ES, and also can be used to purchase goods online at www.scruffylittlecat.com

11.2 Gift Vouchers may not be exchanged for cash.

11.3 If the goods purchased online total less than the value of the gift voucher, any balance will be given as a further gift voucher.

11.4 Gift Vouchers may not be used to purchase further gift vouchers.